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3.13.1 Use quotation marks to indicate the titles of articles from periodicals and newspapers.
EXAMPLES
"Consumer Products Need Better Manuals" in Technical Communication
"Rolling-Contact Rheostat" in NASA Tech Briefs
3.13.2 Use quotation marks to enclose short direct quotations. Longer quotations (more than three lines) should be single spaced and indented from the regular margins, without quotation marks.
EXAMPLE
Gerontologist Lorraine Hiatt said, "Many of today’s elders don’t realize that the environment may be exaggerating and, in some cases, causing certain functional disabilities."
3.13.3 Place commas and periods inside quotation marks. Place colons and semicolons outside quotation marks. Place question marks, exclamation points, and dashes inside the quotation marks only if the punctuation is part of the quotation; otherwise, place them outside the quotation marks.
EXAMPLE
I asked, "Have you calibrated the scale yet?"
Did you hear him say "The scale is calibrated"?